Privacy Policy

Last updated: April 8, 2025

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Introduction
HelioVolta, Inc. (“HelioVolta” “we” “us”) operates the public facing website at HelioVolta.com (collectively, the “Website” or “HelioVolta”).

This Privacy Policy describes how HelioVolta collects, uses, and shares personal information in relation to HelioVolta and the services and functionality it provides to its authorized users (the “Service”). Personal information means information that identifies you or that is or can reasonably be associated with you.

Personal Information We Collect
We collect personal information that you provide to us and technical information automatically when you visit and interact with HelioVolta.

When users submit a form, we collect your name, email address, and any other information you choose to submit to the Service. We may collect other information you voluntarily submit to us, such as when you sign up for our newsletter, complete a survey, or email us.

In addition to personal information you deliberately provide us, we collect technical information automatically when you visit and interact with HelioVolta. This information may include your IP address, device type and identifier, browser type and version, operating system, and information about your activity on HelioVolta.com including the date and time you access HelioVolta.com and similar web server log information. Some of this information could identify or be associated with you and so is personal information.

We also may collect the location of your device for purposes of providing certain location-based features of the Service. See the section entitled “Location-Based Services” below.

Purposes of Using Personal Information
We may use your personal information in different ways depending on how you use HelioVolta, including whether you have created an account or are simply visiting HelioVolta’s public facing website. Depending on these circumstances, we may use your personal information to:

• Contact you as requested to share information about our services,
• Communicate with you over time by sending you information, requesting your feedback, answering your questions, providing you support, and notifying you of changes to our policies and terms;
• Personalize content and experiences on HelioVolta.com;
• Analyze your use of HelioVolta.com to maintain, improve, and troubleshoot the operation of HelioVolta.com;
• Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal; and
• Comply with our legal obligations and enforce our legal agreements including our Terms of Service or other agreements with you.

​When We Disclose Personal Information to Third Parties
We do not share personal information with unaffiliated third parties for their own marketing purposes. We also do not sell your personal information.

We may disclose personal information we collect to third parties as follows:

• With our affiliated organizations (for example, our parent company, or companies under common control with us);
• With our vendors involved in hosting HelioVolta.com and the application data within it, providing support or analytics services, monitoring and ensuring security, and otherwise supporting our operations, including in our marketing activities;
• With law enforcement agencies, government bodies, regulatory organizations, courts, or other public authorities if we agree or are legally required to comply with their requests;
• To satisfy any applicable law, or other legal or regulatory requirement;
• With a third party with which we are engaged in an acquisition, merger, asset sale, or other similar business transfer that involves a sale or transfer of personal information we maintain; and
• When you direct or specifically consent to the disclosure.

Third Party Links
HelioVolta may contain links to internet sites or third-party applications or widgets operated by other companies that we do not own or control. HelioVolta cannot be responsible for the privacy practices of websites or other services operated by third parties. Once you leave HelioVolta via such a link or access a third-party application or widget, you should review the applicable privacy policy of that third party to determine how they will handle any personal information they collect from you.

Cookies
Cookies are small files that are stored on your browsing device when you visit a website. We use cookies and similar technologies to do a number of things such as remember your preferences, allow certain of our web-based services and features to function, and analyze activity on our Website in an aggregated manner. Cookies do not themselves store information that identifies you, but they are often used in a manner such that they can be associated with you.

Here are the types of cookies you may encounter in using our Website:

• Strictly Necessary – these are required by HelioVolta to perform certain functions such as allowing you to login into your account;
• Functional – these help to improve your experience by doing things like remembering certain preferences you have set or optimizing HelioVolta for your device; and
• Analytic – these are used to analyze, in an aggregated manner, the way HelioVolta is used so that we can troubleshoot and improve HelioVolta and our offerings.

Cookies may be set by our Website or by third parties we use for certain functions. Most internet browser settings will allow you to accept, reject, delete, and otherwise manage cookies set when using that browser. You can find more information about this at https://allaboutcookies.org/. You can also avoid receiving cookies by browsing HelioVolta using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Microsoft Edge, and “Private Browsing” in Firefox and Safari). Blocking our strictly necessary cookies will prevent certain functions of HelioVolta and the Service from working properly or at all.

How Do I Manage My Personal Information?
To request a correction or deletion of personal information that you have shared with HelioVoltant, you can contact us with the request at our contact information below. When we delete personal information from your account (or delete your account entirely), we permanently delete your data from HelioVolta’s active database. The data will thereafter remain in backups of the database until cycled out in accordance with our backup retention practices. You should be aware that traces of data can be recorded in multiple places in an information technology system and therefore it may not be feasible to remove each and every record of the information you have provided to us from our servers.

How Secure Is My Personal Information?
We use reasonable administrative, technical, personnel, and physical measures to safeguard your personal information against loss, theft, or unauthorized use, disclosure, or modification.

However, HelioVolta cannot guarantee the accuracy of any personal information you provide. Also, you should be aware that, particularly with internet-based services such as HelioVolta, there is always some risk of unauthorized access or loss of personal information stored in or transmitted to and from HelioVolta.

Children Under the Age of 18
HelioVolta.com is not intended for use by children. If you are under 18, do not use or provide any information to this Website or through any of its features. If we learn we have collected or received personal information from someone under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at our contact information below.

United States-Based
The Website is hosted and operated in and are intended for use within the United States. If you are located outside of the United States, please be aware that the information submitted to us or the Service will be transferred to and processed in the United States. We do not undertake to comply with privacy or data protection laws of other countries.

Do Not Track Requests
“Do Not Track” (“DNT”) is a preference you can set in your web browser to let the websites you visit know that you do not want them collecting data about you. At this time, HelioVolta does not respond to DNT or similar signals. Please refer to the “Cookies” section of this Privacy Policy for more information about how you can decline and manage the placement and use of cookies on your device.

Changes to Our Privacy Policy
HelioVolta may change this Privacy Policy at any time. Any changes will become effective upon the date of our posting of the revised Privacy Policy here as indicated by the “last updated” date above. Depending on the extent of the change, we may notify you of the update via email and/or through HelioVolta.

Contact Us
If you have any questions about this Privacy Policy, you can contact us by email: services@heliovolta.com.

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